School Year FAQs

Payment

Registration is not confirmed until we receive your payment. Cash, check, major credit cards, or PayPal, are accepted. The student will be moved to the waitlist if we reach capacity and have not received your payment.

If you pay by check, please make it out to Light House Studio. We encourage you to drop off your check at Vinegar Hill Theatre at 220 W Market St, in order to secure your spot in light of mail delays.

Parents/guardians will receive an email confirmation along with a second reminder email one-week before the workshop starts.

Drop Off

Our workshops and programs take place at the Vinegar Hill Theatre, 220 W. Market Street, or at the CCA Building located at  121 East Water Street. Please check your confirmation email for location details. The Light House team will begin checking in students and escorting them into the building.  

Pick Up

Students will be signed in and out at the start and end of each workshop. If you need to make a different pick-up arrangement, please contact our Operations Manager, Kristen Dillehunt, at kristen@lighthousestudio.org or call 434-293-6992.

Early Drop Off and Late Pick Up

Please do not drop off your child before the indicated drop off time, which will be emailed in advance. Light House does not take responsibility for any child dropped off unattended and/or prior to the drop off time. Please pick up your child at promptly at the end of the workshop. If a child is not picked up promptly, you will be charged a late fee of $10 for every 5 minutes your child is left unattended. If you are delayed due to an emergency, please contact the Light House team at 434-293-6992.

Visitors

Unscheduled visits to Light House Studio are not permitted. Anyone, including parents/guardians, will need to make prior arrangements with the Light House Team to schedule a visit.

Waitlist

If your chosen workshop is full, we encourage you to join the waitlist. We will notify you as soon as a spot is available.

Tuition Assistance

Tuition Assistance is available on a first come, first served basis and is limited. Please fill out the tuition assistance form when enrolling your child.  Our team will reach out after reviewing your application.

Discipline Policy

The Light House team expects students to:

• Respect others, the equipment and the space

• Use computers for making films 

• Participate and communicate

• Give teachers and fellow students your attention and minimize distractions

If a disruption occurs, we first speak directly with the student. If the disruptive behavior continues, we will contact the parent/guardian. If the situation is not resolved, we will contact the parent/guardian, and the student will be dismissed from the workshop. No refund is issued in the event of a dismissal.

Cell Phone and Device Policy  

Cell phones are allowed for communication purposes during breaks only. Cell phone and device usage during class is not permitted unless it pertains to the film project.

Cancellation by Light House Studio

Light House Studio reserves the right to cancel any workshop that does not meet sufficient enrollment. Participants will be given a choice of transfer to another workshop (if available) or receive a full refund. Parents/guardians will be notified in advance.

Cancellation Policy

We strive to keep a low student-to-teacher ratio and as a result, we begin planning as soon as your child enrolls.  We are offering the following cancellation and refund policy for School Year 2023-2024:

• Cancellations must be made in writing and sent to our Operations Manager, Kristen Dillehunt, at kristen@lighthousestudio.org.  

• Cancellations made more than 14 days before the first day of the registered workshop will receive a refund, minus a $35 registration fee.

• Cancellations made within 14 days of the first day of the registered workshop are non-refundable.

Please contact Kristen Dillehunt at 434-293-6992 or if you have extenuating circumstances beyond student or parent control and we will work with you to come up with a reasonable solution.